D&E Is Part Of The Most Responsive Dealer Network in the Industry – The John Deere Network.
Nobody cares more about keeping your equipment up and running than Drummond & Etheridge. With a complete inventory of genuine John Deere parts, highly trained John Deere Certified service technicians and a thorough understanding of your business, D&E are committed to keeping your equipment up and running.
Plus, we’re part of the most connected dealer network in the industry. Trained, knowledgeable technicians stand ready to support you when it matters most.
Additionally, remote tools such as Expert Alerts and Service Advisor Remote allow both our technicians and our customers to identify and address issues before they impact operations.
Take a look at just some of the tools & resources we offer to keep you running
Customer Service ADVISOR™
Connect to your tractor with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations — all on your own in the workshop or in the field.
Operator, Diagnostic, and Technical Manuals
Digital database of do-it-yourself instructions. Everything you need to resolve equipment issues on your own. All Ag & Turf equipment operator manuals are now free and ready to download.
Access to Thousands of Parts
Access to thousands of replacement and maintenance parts for all makes and ages of machines — at any budget. PARTS OnSite™ even provides an inventory of parts where you need them most — in your very own workshop
Digital Tools
Reference hour-interval maintenance online through your Digital Tools portal.